November 2022

Insights to help you transform ways of working so people love their jobs!

For our November newsletter we reflect on the 10th anniversary Last Conference, examine a new model for delighting customers, read about an Agile practice umbrella and more.

LAST 2022

In this blog post we’ve collated our notes and thoughts on some of the talks and workshops we attended at this years LAST conference, on its 10th anniversary!

Article by Alex Stokes

The Agile Practice Umbrella

Rashina Hoda shares some guidance from her research article: Real world scrum a grounded theory of variations in practice. This can help you work with the “Tweaks” that seem to always occur with Scrum.

Article by Rashina Hoda

Self assessment for PMs

Petra Wille has shared a guide to using her PMwheel as a Tool for Self-Assessment to help with professional development for Product Managers.

Article by Petra Wille

A new model for delighting customers

Gibson Biddle - a former VP of product at Netflix has created something he calls the DHM model: Delight customers in Hard-to-copy, Margin-enhancing ways. In this article he explains what it is and how it helped Netflix reduce its customer cancel rates.

Article by Gibson Biddle

De-titled Intros

Here’s a short article by Jackie Colburn on dropping titles from intros at your workshops.

Article by Jackie Colburn

Stakeholder segments

Professor Sarah Soule from Stanford Graduate School of Business explains the goal of the stakeholder segments block, and poses questions for you to consider as you think through strategic options for your venture, feature or product.

Video from Sarah Soule

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